User Manual – Glorious IT Software Guide

Version: 1.0
Last Updated: August 2025
Product: Glorious IT Software Suite
Developed By: Glorious IT – Best Software Company in Bangladesh

Table of Contents

  1. Introduction

  2. System Requirements

  3. Getting Started

  4. User Roles & Permissions

  5. Core Features Overview

  6. Module-Wise Guide

  7. Settings & Configuration

  8. Backup & Security

  9. FAQs

  10. Support & Contact

Introduction

Welcome to Glorious IT Software – an all-in-one business management software designed to streamline your operations. From finance to inventory, HRM to customer support – our solution empowers businesses to grow smarter.

Key Solutions Offered:

  • Micro Credit Management

  • Inventory Management

  • HR & Payroll

  • Sales & CRM

  • Accounting System

  • Custom Module Development

System Requirements

To ensure smooth performance, ensure your system meets the following requirements:

For Desktop/Web Version:

ComponentMinimum Requirement
OSWindows 10 / macOS / Linux
BrowserChrome, Firefox, Safari (latest)
RAM4 GB or more
InternetStable broadband connection
Resolution1366 x 768 or higher

Getting Started

Step 1: Login

Go to: https://gloriousit.com/
Enter your username and password to log in. Admin credentials will be provided during installation.

Step 2: Dashboard Overview

After login, you’ll be taken to the dashboard, showing:

  • Real-time reports

  • Financial summaries

  • Quick links to major modules

User Roles & Permissions

Glorious IT Software supports role-based access control (RBAC). Typical user roles include:

RoleAccess Privileges
AdminFull access to all modules
ManagerLimited access based on department
AccountantFinance, ledger, reports
Sales ExecutiveSales, CRM, Customer Data
Data EntryAdd/edit records only (no delete permissions)

Admins can add/manage users via Settings → User Management.

Core Features Overview

FeatureDescription
DashboardReal-time statistics & quick access
Inventory ManagementManage product stock, suppliers, purchase/sales
AccountingIncome/expense, chart of accounts, journal entries
Micro CreditLoan issuance, repayment, member management
CRMCustomer tracking, follow-ups, conversion reports
HRMAttendance, payroll, leave requests

Module-Wise Guide

Inventory Module

  • Add product: Inventory → Add Product

  • Track stock levels

  • Manage suppliers and purchases

  • Generate stock reports

Accounting Module

  • Configure chart of accounts

  • Add transactions (income/expense)

  • Generate profit & loss, balance sheet

Micro Credit Module

  • Add new members

  • Assign loans with repayment terms

  • Record repayments

  • View installment schedules

HR & Payroll

  • Add employee details

  • Manage attendance (manual/biometric)

  • Generate monthly salary sheets

  • Employee self-service portal (optional)

CRM Module

  • Add leads/customers

  • Assign follow-up tasks

  • Update deal status

  • Export lead reports

Settings & Configuration

Go to: Settings → System Settings

  • Company Info: Add business name, logo, contact

  • Timezone & Language: Set default preferences

  • Email/SMS: Configure notifications

  • Payment Gateways: Add bank, mobile payment info

  • Module Activation: Enable/disable unused modules

Backup & Security

Data Backup:

  • Manual backup: Settings → Backup & Restore

  • Automatic backup: Can be scheduled weekly/monthly

Security Features:

  • SSL-secured login

  • Role-based permissions

  • Activity logs for admin review

  • Two-factor authentication (on request)

FAQs

How can I reset my password?

Ans: Click “Forgot Password” on the login page. A reset link will be sent to your registered email.

Can I access the software from mobile?

Ans: Yes, Glorious IT software is mobile-responsive and works on all modern mobile browsers.

Can I add custom modules?

Ans: Yes, contact our development team for tailored features.

How many users can use it simultaneously?

Ans: It depends on your subscription plan. Contact us for upgrades.

Is training provided?

Ans: Yes, we offer free onboarding and training via Zoom or in-person (in Dhaka/Khulna).

Support & Contact

Need help? Our support team is here to assist you.

  • Email: info@gloriousit.com

  • Phone: +8801724721000

  • Khulna Office : 35/2 Hazi Mohsin Road, Khulna.

  • Dhaka Office : MF Tower(Level 7), GA 95/C Progoti Shoroni, Link Road, Gulshan, Dhaka 1212

  • Support Hours: 9 AM – 6 PM (BST), Sunday to Thursday

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