User Manual – Glorious IT Software Guide
Version: 1.0
Last Updated: August 2025
Product: Glorious IT Software Suite
Developed By: Glorious IT – Best Software Company in Bangladesh
Table of Contents
Introduction
System Requirements
Getting Started
User Roles & Permissions
Core Features Overview
Module-Wise Guide
Settings & Configuration
Backup & Security
FAQs
Support & Contact
Introduction
Welcome to Glorious IT Software – an all-in-one business management software designed to streamline your operations. From finance to inventory, HRM to customer support – our solution empowers businesses to grow smarter.
Key Solutions Offered:
Micro Credit Management
Inventory Management
HR & Payroll
Sales & CRM
Accounting System
Custom Module Development
System Requirements
To ensure smooth performance, ensure your system meets the following requirements:
For Desktop/Web Version:
| Component | Minimum Requirement |
|---|---|
| OS | Windows 10 / macOS / Linux |
| Browser | Chrome, Firefox, Safari (latest) |
| RAM | 4 GB or more |
| Internet | Stable broadband connection |
| Resolution | 1366 x 768 or higher |
Getting Started
Step 1: Login
Go to: https://gloriousit.com/
Enter your username and password to log in. Admin credentials will be provided during installation.
Step 2: Dashboard Overview
After login, you’ll be taken to the dashboard, showing:
Real-time reports
Financial summaries
Quick links to major modules
User Roles & Permissions
Glorious IT Software supports role-based access control (RBAC). Typical user roles include:
| Role | Access Privileges |
|---|---|
| Admin | Full access to all modules |
| Manager | Limited access based on department |
| Accountant | Finance, ledger, reports |
| Sales Executive | Sales, CRM, Customer Data |
| Data Entry | Add/edit records only (no delete permissions) |
Admins can add/manage users via Settings → User Management.
Core Features Overview
| Feature | Description |
|---|---|
| Dashboard | Real-time statistics & quick access |
| Inventory Management | Manage product stock, suppliers, purchase/sales |
| Accounting | Income/expense, chart of accounts, journal entries |
| Micro Credit | Loan issuance, repayment, member management |
| CRM | Customer tracking, follow-ups, conversion reports |
| HRM | Attendance, payroll, leave requests |
Module-Wise Guide
Inventory Module
Add product:
Inventory → Add ProductTrack stock levels
Manage suppliers and purchases
Generate stock reports
Accounting Module
Configure chart of accounts
Add transactions (income/expense)
Generate profit & loss, balance sheet
Micro Credit Module
Add new members
Assign loans with repayment terms
Record repayments
View installment schedules
HR & Payroll
Add employee details
Manage attendance (manual/biometric)
Generate monthly salary sheets
Employee self-service portal (optional)
CRM Module
Add leads/customers
Assign follow-up tasks
Update deal status
Export lead reports
Settings & Configuration
Go to: Settings → System Settings
Company Info: Add business name, logo, contact
Timezone & Language: Set default preferences
Email/SMS: Configure notifications
Payment Gateways: Add bank, mobile payment info
Module Activation: Enable/disable unused modules
Backup & Security
Data Backup:
Manual backup:
Settings → Backup & RestoreAutomatic backup: Can be scheduled weekly/monthly
Security Features:
SSL-secured login
Role-based permissions
Activity logs for admin review
Two-factor authentication (on request)
FAQs
How can I reset my password?
Ans: Click “Forgot Password” on the login page. A reset link will be sent to your registered email.
Can I access the software from mobile?
Ans: Yes, Glorious IT software is mobile-responsive and works on all modern mobile browsers.
Can I add custom modules?
Ans: Yes, contact our development team for tailored features.
How many users can use it simultaneously?
Ans: It depends on your subscription plan. Contact us for upgrades.
Is training provided?
Ans: Yes, we offer free onboarding and training via Zoom or in-person (in Dhaka/Khulna).
Support & Contact
Need help? Our support team is here to assist you.
Email: info@gloriousit.com
Phone: +8801724721000
Khulna Office : 35/2 Hazi Mohsin Road, Khulna.
Dhaka Office : MF Tower(Level 7), GA 95/C Progoti Shoroni, Link Road, Gulshan, Dhaka 1212
Support Hours: 9 AM – 6 PM (BST), Sunday to Thursday